How can I help the Public Safety Telecommunicator?

  • Answer all questions asked by the Telecommunicator.
  • Listen to all instructions provided to you by the Telecommunicator.
  • Speak clearly (so we can understand what you are telling us).
  • Remain calm (difficult to do at times, we understand. But by remaining calm, you will help the Telecommunicator gather valuable information needed by first responders).
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