Error message

Deprecated function: implode(): Passing glue string after array is deprecated. Swap the parameters in drupal_get_feeds() (line 394 of /home/customer/www/

When I call the local non-emergency number, I have to wait sometimes for a Public Safety Telecommunicator to answer. Why?

Employees at the Consolidated Communications Center are responsible for answering 9-1-1 and non-emergency calls daily. However, there is a clear focus on answering 9-1-1 calls first. With this in mind, citizens should be aware that significant wait times can occur on any non-emergency line at anytime. 

Citizens should not hang up and dial 9-1-1 if you cannot get through on the non-emergency lines. 9-1-1 should only be used when there is a life-threatening emergency. If the call is not an emergency situation, the caller will be asked to hang up and call back on a non-emergency line. 

Non-emergency lines are available to report situations where public safety response is requested. This can include reporting a minor traffic accident with no injuries, when a person discovers their car has been broken into, animal complaints and other non-emergency public safety matters.

FAQ Type: