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General questions about using 9-1-1, when to call, teaching children, what to expect if you call, etc.

What should I teach my child about calling 9-1-1?

Teaching children the proper use of 9-1-1 is very important. Some of the things you can do as a parent is to cover some these basic pointers:

When should I call 9-1-1 vs. non-emergency number?

9-1-1 should only be used when there is a life-threatening emergency. This could be medical, fire or police. If there is any danger to someone's life or situation where the person causing the problem is still around, call 9-1-1. It is best in all medical situations to use 9-1-1.

Use 256-761-1556 when your car has been broken into, an accident without injuries, animal complaints, found property or for general questions.

What about 9-1-1 prank calls?

It's a prank call when someone calls 9-1-1 for a joke, or calls 9-1-1 and hangs up. Prank calls not only waste time and money, but can also be dangerous. If 9-1-1 lines or Telecommunicators are busy with prank calls, someone with a real emergency may not be able to get the help they need. In most places, it's against the law to make prank 9-1-1 calls.


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